Delivery & Access Policy

On this page
  1. 1. When your access opens
  2. 2. Where to find it
  3. 3. If you paid without an account
  4. 4. How long you keep access
  5. 5. Didn't get access?
  6. 6. Contact

Last updated: October 31, 2026

Everything we sell is digital: online courses, live classes, and downloadable skills and assets. Nothing is shipped. This page explains when and how your access opens after you pay.

In short: most payments are confirmed automatically within a few minutes. If not, the team checks it, usually within 24 hours. Your access opens the moment the payment is confirmed.

1. When your access opens

  • You pay by bKash or Nagad (Send Money) and submit your transaction ID on the checkout page.
  • Automatic confirmation — most payments are matched from the transaction ID within a few minutes, and your access opens straight away.
  • Team check — if a payment can't be matched automatically, the team verifies it, usually within 24 hours.
  • We email you as soon as the payment is confirmed.

2. Where to find it

  • Courses and the program — open on your dashboard. Every course included in a program opens together.
  • Skills and assets — the download and install guide open on the product's own page. We email you the link too.
  • Live classes — times are listed on the schedule. Recordings are added to the course afterwards.

3. If you paid without an account

Once your payment is verified we create your account with the email you gave and send you a link to set your password. Can't find the email? Check your spam folder, or use Forgot password with the same email.

4. How long you keep access

  • Courses — lifetime access to the courses you paid for, including later updates to those courses.
  • Skills and assets — yours to keep. Each version comes with the number of installs shown on its page; a new version opens new installs.

5. Didn't get access?

  1. Check your dashboard while logged in with the email you used at checkout.
  2. Still nothing after 24 hours? Message us with your transaction ID and we'll sort it out.
  3. If we can't deliver what you paid for, you get a full refund — see the Refund Policy.

6. Contact